FAQ
I have two (or more) papers to submit . Do I need to create multiple directories?
A. No. You can submit all of your papers to the same account.
If I have difficulty creating my account, uploading my file, or assigning file status, what should I do?
A. The NBCBN support staff can help with any uploading problem. If you have created an account, please provide the email address you used to create the account to Support_Staff@Nilebasin-Journal.com
I have uploaded two different versions of my paper. How do you know which one to use?
A. Only the version that has been approved will be used.
What if I want to edit my paper?
A. You may edit your paper and upload your revision by logging into your author account and selecting Revise Paper link. Only authors can edit their paper.
My system keeps timing out when I try to upload my file. What should I do?
A. Your file is too big or your internet connection is too slow, or a combination of both. Either you can decrease the resolution in your graphics, get a faster internet connection, or comClick (zip, sit, tar, etc.) your file.
Can I sign up for more than one account?
A. You should not sign up for more than one account. Each user should only have ONE account at NBCBN Journal, whether they are the editors, reviewers or authors. Depending on the role of each user [i.e. editors, reviewers or authors], each will have different access in the system. However, all users can submit manuscript for publication consideration by clicking on Author on the red menu bar at the top of the page.
How will I know if my paper was received?
A. You will receive a confirmation email when your paper is received.
What are the formatting requirements for paper submission?
A. Please visit the section on Authors Instructions for the requirements and standards.
How many Papers can an author submit and what are the restrictions?
A. An author can submit any number of different papers for publication consideration. However, you can only submit one paper to one volume at one time. You cannot submit the same paper to more than one volume at the same time for consideration,
Why should I sign up for an account at NBCBN Journal?
A. In order to submit Paper for NBCBN Journal , the corresponding (one) author of each paper is required to have an online account with NBCBN Journal. If the corresponding author does not have an account, he/she is required to sign up for one in order to submit the Paper.
I forgot my username and/or password, what should I do?
A. You can retrieve your username and password from the main login page by clicking Forgot my password button. Enter the e-mail address as listed in your user profile, and your username and password will be sent you through e-mail.
How can I change my password, username or update profile?
A. After logging onto the system, click on Profile Update on the blue menu bar at the top. It will take you to a page with all your contact information. You can change your username, password and/or update contact information including uploading your photo. The changes will be updated after you click on the Update Profile blue button at the bottom of the page. If successfully updated, this message Your profile has been updated successfully! will display on screen.
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